Reviews

Palmer Snell Estate Agents has 78 reviews

  • RTBarrett, Preston, lancs. 16-Nov-2017
    Customer Experience

    brilliant customer service.

    the person knew what he was talking about not like the other estate agents who just showed me pictures of the price to expect in the area , olly measured everything, I could see he knew what he was talking about, and katrina was also excellent .

    Customer Relations Team 16-Nov-2017

    It is brilliant to read that you were able to benefit from the experience and knowledge of Olly and our team at Palmer Snell in Weymouth. It is wonderful that you found the customer service brilliant and excellent and that you awarded the team 5*! Thank you, Scott.

  • Barry Maynard, Southbourne 10-Nov-2017
    Customer Experience

    My service feedback with Lettings

    Really helpful people who want to tune in to your requirements. Wouldn't use anyone else.

  • 04-Nov-2017
    Customer Experience

    My service feedback with Lettings

    First rate service - courteous, professional and friendly all rolled into one. The perfect mix.

  • Paul Rance 30-Oct-2017
    Customer Experience

    My service feedback with Sales

    The service I received from the team was excellant. I was selling my fathers house and as I was 100 miles away they handled all the viewings and kept me up to date with what was going on. I would have given the overall service an excellant rating but I was a little unhappy that the fee was based on the original asking price not the price achieved which I had not experienced before. I did know when I signed up but I do feel its a bit unfair on the seller as the asking price is rarely achieved.

    Customer Relations Team 31-Oct-2017

    Thank you for your feedback about the service delivered to you. I am sorry to read you were unhappy with the fixed commission fee you have had to pay, if you would like to discuss this further please send us an email at review@countrywide.co.uk and we will be in touch as soon as possible. Kind regards, Sarah.

  • Chris Tucker, Gillingham, Dorset 29-Oct-2017
    Customer Experience

    My service feedback with Sales

    Excellent professional service from start to finish. A very friendly and helpful team.

    Customer Relations Team 30-Oct-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Palmer Snell team in Gillingham were once again able to provide their proven 5* service. Kind regards, Sarah.

  • Valued Customer, weston-super-mare 28-Oct-2017
    Customer Experience

    the very best in my opinion

    we have used palmer snell before they have always been polite in all aspects they update you on a regular bases and you know exactly what there charges are.

    Customer Relations Team 30-Oct-2017

    Thank you for the wonderful 5* review, it is great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Palmer Snell  team in Worle. Kind regards, Sarah.

  • Valued Customer, Weston super Mare 19-Oct-2017
    Customer Experience

    My service feedback with Sales

    I would recommend them as a property seller.

    Customer Relations Team 25-Oct-2017

    Thank you for your wonderful 5* review of our Palmer Snell branch in Weston-super-Mare. Brilliant to read that you would recommend us as a property seller. Kind regards, Scott

  • Rachel Bayley, Martock 18-Oct-2017
    Customer Experience

    Excellent customer service

    Excellent communication and customer service, always returned my calls. They worked hard to achieve a great offer and followed it through to a successful sale. Thank you

    Customer Relations Team 24-Oct-2017

    Thank you Rachel for your wonderful 5* review of Palmer Snell in Martock. It is fantastic to read that you found the service Excellent and that communication and their hard work resulted in a great offer and successful sale. Kind regards, SCott

  • Valued Customer 10-Oct-2017
    Customer Experience

    Dissatisfied

    I was talked in to using countrywide services recommended solicitor, I was told this would make it faster it turned out the complete opposite and cost me a lot of money! I won’t be using again.

    Customer Relations Team 11-Oct-2017

    Thank you for taking the time to leave us your feedback. I am sorry that you have not been happy with the recommendation of using Countrywide Conveyancing Services and that the sale did not progress as quickly as you would have wished. If you would like to discuss this further please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott.

  • 05-Oct-2017
    Customer Experience

    My service feedback with Sales

    THANK YOU PALMERSNELL AT GILLINGHAM DORSET BRANCH! Thoroughly professional, maintained regular contact. Provided great advice in order to achieve asking price. Have recommended them.

    24-Nov-2017