Luke and Callum were absolutely amazing in helping us rent our new home. From the very first viewing to getting our keys, they made the whole process so smooth and stress-free. They were always professional, friendly, and quick to respond to any questions we had.
It’s clear they genuinely care about their tenants and go the extra mile to make sure everything goes perfectly. We’re so grateful for their help and couldn’t recommend Luke and Callum at Palmer Snell highly enough!
Mr
2025-11-06T17:34:58.000Z
Luke was really helpful getting us set up in our rental. He was quick to answer our questions and handled the whole process really efficiently. Thanks!
Mr
2025-11-06T17:34:58.000Z
Russell and Yvonne helped me with my rental and I cannot thank them enough.
They answered all my questions, were friendly and so fast to respond.
They ensured the process was smooth and it was all wrapped up in record time.
Ms
2025-05-08T14:34:25.000Z
The team at Palmer Snell were incredibly responsive and always kept us informed throughout the entire process. They went above and beyond to find us the perfect tenancy.
I was particularly impressed with Yvonne Thrumble and Russell Neal, their ability to resolve any issues quickly and efficiently. The service provided by them was outstanding. Professional, reliable and helpful. They always put our needs first. I would definitely recommend them to anyone looking for a letting agent.
Mrs
2025-04-28T21:27:52.000Z
Great experience. Russell has been very helpful, would highly recommend
Mr
2025-04-28T21:27:52.000Z
Russell & the team where great when sorting out our new home
Ms
2025-04-28T21:27:51.000Z
We are very happy with the rental of our new home, quick service and responsive service
Mrs
2025-04-28T21:27:51.000Z
I've had a great experience renting with Palmer Snell letting agency. From the start, the staff; Russell Neal was super friendly and helpful, making the whole process smooth and stress-free. He has been responsive and quick to address any questions or concerns, showing professional attitude and he genuinely cares about their tenants. I'd definitely recommend them to anyone looking to rent!
Mr
2025-03-26T16:15:59.000Z
It’s been an amazing journey with palmer snell they are swift in response. Especially with the help of one of the senior consultants Russell Neal who has been of great help. Highly professional I would indeed recommend their services.
Mr
2025-03-26T16:15:59.000Z
Me and my partner have found a lovely place thanks to Palmer Snell and our agent Russel Neil is an absolutely lovely gentleman. Very polite, outgoing and has helped us find our lovely little home. He was easy to talk with and was very professional showing us around.
Mr
2025-03-26T16:15:59.000Z
My wife and I have just completed the rental process on our buy to let property in Christchurch and have experienced a 5* service from Yvonne Thrumble and her team in the rental department at Palmer Snell in Christchurch. Nothing was ever too much trouble for Yvonne and her colleagues - they certainly understand what property management is all about - 1st class!
Mrs
2025-02-17T15:37:57.000Z
Recently moved into a beautiful rental. Communication was fantastic and as stated by a previous review - always kept in the loop of things! Extremely helpful and informative. Thank you again!
Mrs
2025-02-17T15:37:57.000Z
I have recently rented through palmer snell and their service is amazing. Really helpful and great communication. Made the whole process, as it was my first time, very easy. Thankyou! Especially to Yvonne she’s wonderful.
Miss
2025-01-24T15:32:00.000Z
I’ve recently taken on a rental property with Palmer Snell and I can honestly say they are the easiest, smoothest and overall best estate agents I have used. They are so communicative, keep you in the loop the whole way, and even have things in place to help you set up your amenities.
100% would recommend Palmer Snell and quick mention for Yvonne for being just so lovely and helpful!
Miss
2025-01-24T15:32:00.000Z
Palmer snell have been amazing. Yvonne's so helpful and friendly. Would highly recommend
Mr
2024-12-14T11:21:47.000Z
I have recently enquired, viewed and are currently going through the rental process. I have found the team at Palmer Snell Christchurch very knowledgeable and helpful throughout, answering my questions quickly and efficiently. I would thoroughly recommend them.
Mrs
2024-09-13T12:48:28.000Z
I have used Palmer Snell to let my property for past 4 years. They interviewed tenants for me, setting up contracts etc. Their choice of tenant has been excellent and they have remained as tenants for past four years. Yvonne has been excellent,nothing is too much trouble, thank you Yvonne.
Ms
2024-08-09T12:39:55.000Z
Liz and her team were phenomenal. We had been struggling to get a hold of our landlord for our deposit and each team member helped us not only get a hold of the landlord but also get our whole deposit back even when one of them was on holiday! Very efficient, lovely and down to earth. I really appreciate everything the help and hope all my future deposits go through you guys!
Miss
2024-08-01T12:38:36.000Z
All positive feedback from my experience with Palmer Snell Christchurch branch Yvonne who originally attended my initial viewing was so helpful throughout the whole process & was reassured at every turn with updates which helped me feel confident about my move. Highly recommend their service to anyone looking at moving properties.
Mr
2024-07-12T12:05:42.000Z
Very satisfied with the customer service at Palmer Snell, they were very helpful.
Mrs
2024-06-22T11:12:13.000Z
Yvonne was very insightful and gave us all the information needed to rent our new place. Strong communication throughout the whole process.
Miss
2024-05-29T08:44:58.000Z
I used Palmer Snell to do a valuation and tenancy agreement. The whole process was great; polite and friendly staff who had good timekeeping and made sure we met a tight deadline for paperwork. Nothing was too much trouble and it’s rare to find such competent and efficient customer service. Thank you Kayleigh and Chantelle for your hard work!
Mrs
2024-04-11T14:52:57.000Z
We had a fantastic experience with Palmer Snell Christchurch. Andy was always a phone call away when we needed anything . Our moving was made easier by the team. Everything was so smooth . I’ll definitely recommend tbh.
Miss
2023-08-18T13:30:31.000Z
Fantastic service from Andy and the team. Professional, expedient and made the whole process effortless! Our property was listed promptly and rented very quickly. We took great comfort in Andy’s diligence in finding a good tenant for our property and in the support that Palmer Snell offers. We were always kept informed of progress and updates and nothing was too much to ask. Would highly recommend Andy and the Palmer Snell lettings team to all prospective landlords and tenants alike! Thanks Andy
Mr
2023-08-18T13:30:31.000Z