Reviews

Palmer Snell Estate Agents has 18 reviews

  • Valued Customer 19-Jan-2018
    Customer Experience

    Matthew Theobald @ Boscombe = Awesome

    Matthew Theobald at the Boscombe branch of Palmer Snell was excellent. When our first buyer fell through he remained engaged and got another buyer very quickly. He was present throughout the process, driving both solicitors at the end to get the sale completed before Christmas. His knowledge of the local market is second to none.

    Customer Relations Team 20-Jan-2018

    Fantastic to read such a positive 5* review of Matthew and the team at Palmer Snell in Boscombe. It is brilliant to note that Matthew were able to help find you buyers quickly and help drive the solicitors to completion in the final days. I will make sure your brilliant review is forwarded to the team for their knowledge. Best wishes, Scott.<br />

  • Valued Customer 18-Jan-2018
    Customer Experience

    Top notch.

    Communication - excellent, diligent, conscientious, professional. Could not have wished for a better service.

    Customer Relations Team 20-Jan-2018

    Thank you for your wonderful 5* review of our hard working team at Palmer Snell, Upton. It is great to read that you found the team, excellent, diligent, conscientious and professional. Kind regards, Scott<br />

  • Chris Boothman, Wells 11-Jan-2018
    Customer Experience

    Professional, courteous and ever-helpful

    I was very pleased with the service I received from Palmer Snell (Wells) who acted professionally and courteously in all aspects of the sale of my house. Nothing was too much trouble and I really felt part of a team with them in the project of selling our house. I would recommend them to anyone.

    Customer Relations Team 12-Jan-2018

    Thank you for taking the time to leave us your excellent 5 star review of the great service you received from Palmer Snell in Wells. It is brilliant to read that the team acted professionally and courteously in all aspects of your sale and that nothing was too much trouble. Thank you also for the recommendation and we look forward to helping you again in the future. Kind regards, Emma. <br />

  • 05-Dec-2017
    Customer Experience

    A good service

    A very good service despite several setbacks.

    Customer Relations Team 05-Dec-2017

    Thank you for the great review. I'm happy to read you received very good service from the branch team. However, if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.<br />

  • Valued Customer 28-Nov-2017
    Customer Experience

    Garbage company.

    They Cc’D Me from across the world! I live in the US and even after repeated attempts to dissuade them from sending me further emails it still continued.

    Customer Relations Team 29-Nov-2017

    Thank you for taking the time to leave us your feedback. I am sorry to read that your experience. We do always aim to provide the very best in customer service and as such I would like to invite you to leave us further feedback at review@countrywide.co.uk. Kind regards, Scott.<br />

  • RTBarrett, Preston, lancs. 16-Nov-2017
    Customer Experience

    brilliant customer service.

    the person knew what he was talking about not like the other estate agents who just showed me pictures of the price to expect in the area , olly measured everything, I could see he knew what he was talking about, and katrina was also excellent .

    Customer Relations Team 16-Nov-2017

    It is brilliant to read that you were able to benefit from the experience and knowledge of Olly and our team at Palmer Snell in Weymouth. It is wonderful that you found the customer service brilliant and excellent and that you awarded the team 5*! Thank you, Scott.<br />

  • Barry Maynard, Southbourne 10-Nov-2017
    Customer Experience

    My service feedback with Lettings

    Really helpful people who want to tune in to your requirements. Wouldn't use anyone else.

  • 04-Nov-2017
    Customer Experience

    My service feedback with Lettings

    First rate service - courteous, professional and friendly all rolled into one. The perfect mix.

  • Paul Rance 30-Oct-2017
    Customer Experience

    My service feedback with Sales

    The service I received from the team was excellant. I was selling my fathers house and as I was 100 miles away they handled all the viewings and kept me up to date with what was going on. I would have given the overall service an excellant rating but I was a little unhappy that the fee was based on the original asking price not the price achieved which I had not experienced before. I did know when I signed up but I do feel its a bit unfair on the seller as the asking price is rarely achieved.

    Customer Relations Team 31-Oct-2017

    Thank you for your feedback about the service delivered to you. I am sorry to read you were unhappy with the fixed commission fee you have had to pay, if you would like to discuss this further please send us an email at review@countrywide.co.uk and we will be in touch as soon as possible. Kind regards, Sarah.<br />

  • Chris Tucker, Gillingham, Dorset 29-Oct-2017
    Customer Experience

    My service feedback with Sales

    Excellent professional service from start to finish. A very friendly and helpful team.

    Customer Relations Team 30-Oct-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Palmer Snell team in Gillingham were once again able to provide their proven 5* service. Kind regards, Sarah.<br />